{
  "name": "KIM Support Desk",
  "short_name": "KIM",
  "description": "Kynection Support Desk — KNOWLEDGE IN MOTION",
  "start_url": "/agent/inbox",
  "display": "standalone",
  "background_color": "#2b2a69",
  "theme_color": "#2b2a69",
  "orientation": "portrait-primary",
  "icons": [
    {
      "src": "/kim-favicon-192.png",
      "sizes": "192x192",
      "type": "image/png",
      "purpose": "any maskable"
    },
    {
      "src": "/kim-favicon-512.png",
      "sizes": "512x512",
      "type": "image/png",
      "purpose": "any maskable"
    }
  ],
  "categories": ["business", "productivity"],
  "shortcuts": [
    {
      "name": "Inbox",
      "url": "/agent/inbox",
      "description": "View your ticket inbox"
    },
    {
      "name": "New Ticket",
      "url": "/agent/inbox?new=1",
      "description": "Create a new ticket"
    }
  ]
}